Crystal Chaney

Review of Seven Bridges Grille & Brewery

Checked in to the hotel next door and called in a ...

Checked in to the hotel next door and called in a to go order of a margarita pizza with added chicken. I initially wanted two items that were no longer on the menu, but the google menu had not been updated. When I arrived there was a lovely band playing and singing cover songs. I was told over the phone my order would be done in about 10-15mins, when I arrived at the restaurant I waited about another 10 to 15 mins. Which was not a problem. While I waited I enjoyed the band. Received my pizza and walked back to my room. There I discovered a weird smell coming from my food. I flipped the pizza over and it was burnt. I walked back over to the restaurant and asked to have another made. It was now about 9:30 pm on a Friday. I waited for about 20 mins and was told they were going to refund my money ( which I did receive, thank you!) and make another pizza, which I was told to look over before I left. It looked and smelled good. When I got back to my room and took the first bite I realized then that this time it was undercooked. I called the hostess and made her aware. At that point I was too tired to walk back over and order something else. I went to bed on an empty stomach. I do believe this was not the norm coming from this restaurant, but it was unfortunate that that was my first and maybe last experience there. Wrote this review so that the cooks are made aware of the incident and advised to be more attentive to the food they put out.