We had issues ordering a window, the Manager/owner...

We had issues ordering a window, the Manager/owner John and our sales person Michael went out to measure it, they measured it completely wrong and cost us $350 to fix their measuring issues and time of labor. When calling John he refuses to own up to his error and help us cover the cost of his mistake along with our sales rep Michael Farr. We are done with this company . Be careful before trusting them to measure anything for you.