I had an average experience with an online store. ...

I had an average experience with an online store. The website is user-friendly and easy to navigate. However, I found their customer service to be lacking when I had an issue with my order. It took quite some time to get a response, and when I finally did, it felt like they didn't really care about resolving my problem. The quality of their products is decent, but nothing outstanding. Overall, I would say the company is just okay.