Daniel Miller

Review of Keffer Volkswagen

Although I really wanted this "relationship" with ...

Although I really wanted this "relationship" with a dealer to work, it just didn't...It doesn't. I bought my car from them about a year ago, and today (my first oil change) they told me the wrong oil plug bolt was being used in my car, and it would need to be changed. Obviously they wanted to charge, until I reminded them they placed it there. Then they came back and said after further inspection, it was the right part after all. I just wish I had a mechanic I could trust.