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They cut my water off to repair a pipe down the st...

They cut my water off to repair a pipe down the street while I was in the shower covered in soap with no notice.

So I like many people thought ECUA had stopped recycling. My belief in that was confirmed last week when I was bringing the recycles to the road and the trash guy was driving by and told me to just put it by the road and he would put it in his trash truck. I did and he took the recycles with the trash. So this week my trash was full and I figured I would go ahead and use the recycle bin and have them just pick it up on the trash truck again. They gave me a green flyer saying I did not have recyclable material in the bin. So I called them to ask if I can just get them to take it on the trash truck next week. The young guy who talked to me had and attitude to start with. He told me my acnt was suspended for a year and I should just leave the recycle bin by the road and they were going to take it from me. After that threat I hung up and read the notice which clearly stated your acnt is suspended after the second warning. I had only received that one. So I call back and get a girl who told me it was not suspended and I just had to remove the trash from the recycle bin and put it in my trash bin. Nevermind the fact that that is just ridiculous and gross and they should easily be able to just pick it up with the trash truck... The point is that kid intentionally lied to e trying to get me to leave my trash by the road a second time so my acnt would get suspended! Somebody should do something about the horrible customer service at this company!

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