I recently purchased a product from ittti.com. The...

I recently purchased a product from ittti.com. The overall experience was pleasant, and I was impressed with the quality of the item I received. The website was easy to use, and the checkout process was smooth. However, the customer service could be improved. It took a while to receive a response to my inquiry, and I felt that my concerns were not fully addressed. Nonetheless, I am satisfied with my purchase and would consider buying from Itti Japan Co. Ltd. again.