Duine Eile

Review of Emerald Coast Utilities Author...

Paying for services and not receiving them is a pr...

Paying for services and not receiving them is a problem with ECUA. For a number of years I have complained they do not take my trash and recycling on a weekly basis as their service is supposed to provide. There is no refund when services is not provided, they just tell you to call them. Some of us use up minutes on our phone while on hold for too long and sometimes being passed to others before getting a promise of fixing the problems. This doesn't happen since the problems still continue. If we don't pay our bill, they cut services, if they don't provide services while we pay, nothing is done. Service sucks but we still have to give 1 star to post about how bad it is?