It was an awful experience. Last Sunday Dr. Fathi ...

It was an awful experience. Last Sunday Dr. Fathi abdel read my result that I have hyperthyroid and then he refferd me to Dr. Sawsan Ismael. We ve reached 4th floor and then the receptionist told us that we ll be waiting for a long time though there are people who has on queue and those who had an appointment so she suggested we ll just book an appointment for the next day and we did. On monday we came again at 4:50pm our appointment is 5:20pm. The receptionist said that the nurse will just call us, after some time we ve waited until 5:30pm the guy on the reception then said we should've told the nurse (thinkin they would just call us) after we ask the nurse she said to wait unti they will finish 2 patient who arrived late. Like seriously? Time is important and you guys should have been more responsible and consider your patients! I decided to just take my money and transfer to another hospital, when I approach the reception He told me that he ll get the 10aed and we ll wait for the change, we ve waited for 30mins kust to get our change. Is that the kind of hospital people would intrust their lives?? Please if you are In any bad condition or even concerning about your health this hospital is not recommendable.