Mohamed S S Ahmed

Review of Coane and Associates

I wish there was no stars to give and also wish th...

I wish there was no stars to give and also wish that someone have told me how poor the customer service is in this office. I was given an appointment for agreed price and I took time off from work and drove for an hour to go see him, when I arrived the assistant told me we think you are a returning customer and for that you have to pay double the fees or you will not see him and leave!!!! I was stunned a) why you didn t tell me this before I came, b) when you send me the confirmation email and call the day before the appointment why you didn t tell me, c) why penalising returning customers!!! It was not the money that drove me away, it was that approach, you get pulled in and then you are on the hock for more money!