Andrew Carter

Review of Northern Quest Casino

Attempted to make dinner reservations at Masselow'...

Attempted to make dinner reservations at Masselow's. Was unable to get through to the restaurant and received a recording advising to leave a message and that it would be "promptly" returned. After leaving three messages over the period of an hour and a half I again called the main number and they put me through directly to a staff person, "Shane". He said "this may sound like a lame excuse" but that the manager had to leave unexpectedly and that he could see that there were several voice mail messages but that he could not access them because he "didn't have the password". Of course they did not have any dinner times available for us. Extremely poor management.