I hope that the service will start to work at some...

I hope that the service will start to work at some point in the future. I ordered their internet solution in the end of June/beginning o July and have now towards the end of September still not got a working internet solution. Just got informed that they might be able to fix it in another three weeks. Extremely disappointing for being a service company.
I have been in contact with the numerous times and the problem is just never getting solved.