I spent the week from 25/06 to 02/07 in your villa...

I spent the week from 25/06 to 02/07 in your village with full board service. Starting from your references and the way you are presented I had expectations, in reality I found normal accommodation, in line with that of other less titled structures (but this is not the point as I presume depends on how much you are willing to spend, even if a friend, staying in the suite of the structure called 'Castello', one evening, since I am an architect by profession, invited me to visit it: luckily for me I traveled a little and let me say that he disappointed me, and the advice that I can give you, make sure you review everything starting with the ridiculous faded blue whirlpool tub on the balcony and that the staff has never cleaned from the leaves, passing then by the end of the eighties type furnishing), the not proper cleaning service , but above all the disappointment is on the quality of the services offered by you and that should make the difference. I thought I could count on a qualitatively high 'base' and instead found the opposite. Example, on your site under the heading 'sport' I read that it is possible to play golf at the nearby club of Is Molas, but be clear in saying that within your structure there is no driving range area (driving range) because I I heard from the attendant. Another example: one evening I drank two glasses of champagne with a person in the room near the concert square, after three nights I drank with the same person two glasses of the same champagne paying 30% more, obviously I asked why the bartender who replied that this was the price and there was no need to make controversy. Another example: trivially I noticed all your electric vehicles running inside the village and at the reception they explained to me that they are at guests' service, well I luckily love physical activity because one never stopped at my request. Another example: the comments of the bartenders and lifeguards on the economic quality of the guests advised them to do them at the end of the service outside the village because it is in bad taste and above all you never know who you are facing. Another example: twice I found the memorandum of the dinner reservation (not booked by me) ... then I realized that it referred to another room. I therefore conclude, on the basis of my personal experience, as I began: upon arrival I had expectations, at the start I acquired the certainty that what you are presenting is not able to confirm it. Best regards and if someone in the structure deems it appropriate to contact me for further clarifications, I am available.