DJ Mark Moore

Review of Midwest Pro Sound and Lighting

Why is finding someone that can repair pioneer mix...

Why is finding someone that can repair pioneer mixers so hard?!?!? I called everyone on Pioneer s website and no one answered the phone! After a quick google search, I was able to find Midwest Pro Sound & Lighting, & when I called they picked up!

The assured me that they would be able to fix the issues with my Pioneer S9 and since I would be coming from out of town, they would try and get their tech to give it a little extra love to make sure I wouldn t have to come back more than once. Alberto was easy to work with, and he even gave me a tour of the shop and the lighting room they have set up in the back. I wish we had a DJ shop like Midwest Pro Sound and Lighting in my city!

When I went to pick up the mixer, the staff there had everything we needed to test things out. While testing the inputs, we came to the conclusion that one of the aux inputs still wasn t working. They called the technician, put me on the phone, and Alberto took my mixer across town to get it repaired while he waited. I wish he would have taken my flight case with him, just to keep it a little safer, but they got the repair done for me, called me, and we tested it out and it works perfect! It saved me a second trip back (5.5 hours one way). The staff went above and beyond for me and I will send all of my DJ friends their way if they need a major repair on their equipment! It s a long drive from Cincy, but I ll make that drive again if my gear needs repaired. Thank You Alberto and Midwest Pro Sound & Lighting for the great service.