Bonnie Harris

Review of White Lodging - Midway Hotel C...

A year ago my children and I were guests at Reside...

A year ago my children and I were guests at Residence Inn Marriott in Downtown Indianapolis. The two week accommodations were excellent for us while my husband had esophageal cancer surgery. The customer service received by Manager Kirby Brown and his front office assistant Cherie was far above a 5 star rating. The impact of their compassion and support (e.g even shoveling deep snow off and away from car to a genuine felt concern daily) were so great that I have kept their card all these months for the reason of writing to you. They went above and beyond expectations to help in a difficult situation.
I would recommend this establishment and have already 'sung its praises'. We considered them a blessing in our time of need.