Annie Burns

Review of Ocean Club Hotel

Absolutely Amazing!! We had a very bad experienc...

Absolutely Amazing!! We had a very bad experience at the hotel we were actually booked at. After walking out of that hotel we called the ocean to see if they had last minute rooms available. We were told to come over. As soon as we walked in we were greeted with extremely friendly staff members. We explained what happened at the other hotel and asked if we could see a room before booking, they were more then happy and immediately gave us a tour of the whole hotel and available rooms. The staff also gave us free breakfast vouchers to make up for the trouble we had at the previous hotel...talk about great customer service!! We were able to get motaru discount and they have our daughter a sand bucket and shovel. They recommended dinner places and checked in on us each time they saw us. The restaurant was delicious!! We have already recommended this hotel to others and when we return to cape may we will be staying again. We were blown away by the efforts of the staff!! Thanks for a great experience!