The Athens Hilton is a beautiful hotel but most of...

The Athens Hilton is a beautiful hotel but most of the service and most of the staff have a lot to learn about Hilton Hospitality. No basic standard Hilton Honors welcome, no concierge that I can speak of and front desk attitude all wrong as the ambassadors of the hotel. Panos in the restaurant is the best employee I encountered and the maids who make up the rooms are welcoming, greet and smile at guests. I was not at all impressed with my stay at Athens Hilton. No mention of my birthday by any staff or even an email from Hilton to this moment. Cultural and Customer sensitivity and hospitality refresher courses required if we HH members are expected back