H

Harry Brooks

4 years ago

today i received a message from Garmin to send my ...

today i received a message from Garmin to send my phone number back when i tried to do this the message deleted so to WHOM IT MAY CONCERN could you send that message to my e mail so we can make contact

thank you

Unfortunately i have had another issue with my Garmin 820 . As the customer service person said to me when when checking my file , today , she could see i have had at least 4 yes 4 garmin 820 's over a relatively short time . Today the problem is with the HISTORY section and trying to get into TODAYS ride which i am unable to yet all other rides i am able to . As i have had many issues as my Garmin file will attest to i really am concerned how Garmin this time will handle another genuine complaint or better a full refund or dare i say a new version that does work ? as a last resort . Is there a time when enough is enough . i gave one star as the Garmins i have had sometimes do work , so i wait for the next instalment after the operator today said check if the problem is fixed on my next ride and report back to her .. I very rarely complain about anything and you would be hard pressed to see a record of complaint by me anywhere for any product other than Garmin because there is none . i wait to see the next chapter dealing with Garmin . Is Garmin a large world wide company who really is not interested in the complaints i have had because / then again who am i / i really hope this complaint is taken seriousley as it is genuine / only time will tell with the response i get or maybe not get .

i thank those who have read this

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