Zack Baggins

Review of Frog and Firkin

STUPID COLLEGE KIDS TRYING TO RUN A RESTAURANT. S...

STUPID COLLEGE KIDS TRYING TO RUN A RESTAURANT. Seriously, went there with a group of colleagues. The waitress was in training (sweet girl, she did a great job), but her trainer and manager were both like 17. The food took forever to come out (and it was during lunch, and we were one of two groups there). The food was good, but ridiculously priced for what we got! One of my colleagues wasn't able to eat her burger because of the house sauce she was pressured to get.
The absolute WORST part of the whole experience, though: one of our colleagues had brought a lunch for various reasons (cost, personal dietary needs, etc.), and patiently waited until the rest got their orders (which, again took for.e.ver!) and then brought out their lunch. The 17-year old trainer forced the new waitress to come over and "take care of the situation". She did a stellar job of being democratic about it, but (as you would imagine from a restaurant run by college kids) they made up the reason. She said, "It's a health code violation to eat outside food." First - we weren't *IN* the restaurant, we were sitting outside in the patio. Second - what these people don't realize is that, as full-fledged adults, we know what the laws are and aren't (some of us even having been in food service), and we know that the only way outside food would be a health code violation is if it were brought in to the kitchen and opened.
My "offending" colleague was polite and put away their lunch, but it really made the rest of us feel bad, it embarrassed our friend, and it really just ruined our experience.
So - the food wasn't too bad, was only semi-expensive, but the workers were completely ludicrous! If this were run like an actual business, this experience wouldn't have happened. Even if a senior member of the management came out and said, "We're so sorry, but we have a policy that we can't allow outside food. Would you like a chance to order something from the menu?" or something like that, it would have been more acceptable. Don't LIE about the law, and treat us like we're stupid. I will never eat here again, and neither will my colleagues. (At least until someone over the age of 30 is at the helm).