M. A.

Review of Emerson and Associates

I needed two years of returns done and was referre...

I needed two years of returns done and was referred to this CPA while in country. I had urgent need to get them done as I had travelled in country to buy a home and needed to get them to my loan agent.

Was told the returns would take a few days. Took a few weeks and by then I decided to expand my search. So I didn t think about the returns much.

After a few weeks I got an email saying my returns were ready and come pick them up. I had asked for .pdf files - in fact was adamant on that point. I had already left the state in the time it took him to prepare my documents.

I emailed a few more times over the month asking for the files and finally received a terse one line reply which in essence read send payment

I find that level of response RUDE and UNPROFESSIONAL.

I had my elderly and very helpful mother drive over and she personally delivered a check.

After discussing the situation with my mother I realized they had not even given her the paper copies of the return at that point and certainly did not send me any adobe .pdf s

It has now been 15 days with unanswered emails and phone calls producing NO results.

After 2 months I still do not hold a return in my hand.

This service was recommended to me by my mothers financial advisor and despite the negative reviews here I brought my business to this CPA.

I should not have - and neither should you.