Justine Matias

Review of Pergola NYC

Horrible service. Tried to make reservations for a...

Horrible service. Tried to make reservations for a large group for a birthday party and the event planner Victoria never called me back. Contacted her 5-6 times in a matter of days and still no phone call back. I tried to make a reservation for 10 people since that s the max the hostess can make reservations for and something told me to double check that the reservation was made and it wasn t. I called back twice on two separate occasions to confirm my reservation and each time I called they told me I had no reservations under my name. Absolutely ridiculous. Never coming to this restaurant again.