Will never return. Kirkwood had the least efficie...

Will never return. Kirkwood had the least efficient lift ticket and rental process ever. Things took so long that we never made it onto the mountain and had to ask for a refund.

Summary of experiences:

1 hour wait in line to pick up lift tickets purchased online in advance. Line of 60 people was moving at a rate of 10 ft per half hour. It is mind boggling how this was possible.

Spent 1 hour waiting for rentals with the line only moving a few dozen feet over that time period. Eventually gave up and asked for a refund instead of waiting another 2 hours to get gear. Refund took 20 minutes even though there wasn't (amazingly) a line at the counter.

The resort was not particularly crowded and this was on a Monday. The processes and staff were utterly incompetent. Kirkwood you should be embarrassed. Dozens of other people also gave up after standing in lines going nowhere for hours. Kirkwood have some self respect and get your house in order.