ALICEA FOSTER Review of The Asbury Group
Reading some of the statements made by other consu...
Reading some of the statements made by other consumers makes me wish I would have read this initially.
I purchased a 2018 Toyota Camry from Toyota of Greenville in January of this year. Upon completing the financing, with the director of finance, I made the mistake and did not realize that an additional warranty that I declined was actually wrapped into my financing for a grand total of $2700. I did not notice this until the following day and this was not advised by the Director of Finance.
Once I contacted the dealership 3 times to find out how to cancel the warranty, I was given the Asbury Automotive group information.
I submitted all necessary paperwork on February 6 and I do not have the refund or any follow-up communication from Asbury Group after multiple attempts to do so.
Once the refund is made, I will not be using Fidelity Bank, I will not be using another Asbury Group EVER because I do not believe they are a trustworthy or timely company when it comes to issues,
When you only worry about and take action from online statements, I truly believe a reality check of your basic business practices should be looked at.
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