Arrived back from 1st holiday with my 7 month old ...

Arrived back from 1st holiday with my 7 month old baby. 8pm, freezing and my car wouldn't pull off or reverse. All the car park office staff were lovely, offered me a hot drink and washed up my baby's bottle. One officer, GRIUMALDI HASSIMO saved me with his knowledge, advised to rev really hard as from experience my tyres were likely frozen to the ground. He offered to come to my car to help but my husband managed to do it following his advice. I was tired, drained and in a real panic, he saved me a lot of stress and financial burden! Thank you so much, I appreciate you going the extra mile.