It is now 2021 April. We started this process in 2...

It is now 2021 April. We started this process in 2020 April. Still no payment plan. Still no plan at all. I have spoken with a woman who's name I can't remember, Linda Smith (who said she would call weeks ago and no longer takes my phone calls or answers my emails), Jackie (who said she was going to call me by last Thursday -lie, and Bobbie x 2 today who tells me they have done everything they were contracted to do even though nothing has been done at all on my account with the IRS. Avoid these people. They only want your money, in our case 6000 dollars.