Truly disappointed with this company!! Used them a...

Truly disappointed with this company!! Used them a few years back and went so smoothly and with a great service but things must have really started to slide as I placed a order for 2 pallets to be collected and had to put all boxes on there pallets. Driver was in a hurry so he told me to just put them on 3 pallets and he would rearrange them at the depot so they would be fit fine. He even said after looking at them that they would fit no problem on the 2 pallets. Within 3 hours of them leaving I get a phone call saying not only will they not fit on 2 pallets but it will have to be 4 pallets as the manager in there warehouse in little island, Cork said so and if I wasn't happy with this I would be charged a collection and drop of fee to get them back which would of been the equivalent cost of sending the 2 pallets. After arguing my case and even confirming that I was told they should of fit on two pallets I was forced to pay in total 470.38 instead of the original price of 273.57. I know that after talking for a extended period about this with one of the customer service team I had been trapped and had unfortunately in my opinion ripped off. I really hope that people who are thinking to use this company take a second to think if its really worth the risk as I am very disappointed how this worked out especially after again to clarify I was told by the driver that he would make sure the boxes would all be placed on the 2 paletas easily and I sure he would know with all the experience transporting these pallets!!! Please be Warned!!!!