Worst experience ever! Very unprofessional managem...

Worst experience ever! Very unprofessional management.

Initially talked to Krystal (leasing agent) & Ryan (leasing manager) at Medici on March 12th, Friday afternoon, and they showed us an apartment on the 7th floor with a great view. We finalized the apartment and told them that we will be transferring our lease from The Piero, their sister property. We never lived in Piero, this was our first ever lease with GHP Management, their parent company. Our lease was supposed to start from the 27th of March and reason for trying to switch from Piero to Medici was the better view since at the time Piero wasn't offering a better view. We signed the lease agreement the same day on Friday afternoon and then kept calling Medici's management for follow-up after we've sent all documentation to Krystal. They avoided us for 3 days and then some guy named Bobby told us that they can't rent us at their property because they have a negative review from one of their sister properties. I told Bobby, we have never lived in any of their properties, so how can we possibly have a negative review to which he had no answer. Upon inquiring further, he didn't know what the review is except that he just cant let us rent at their property, but surprisingly happy to transfer us back at The Piero, weird. We tried to tell them repeatedly that we have never lived in any of their properties and have never leased with them ever, but they kept saying that they can't tell us any more at this point and will let us know once they have more information which is another bureaucratic way of saying we wont tell you shitt. They have the audacity of refusing point blank after a signed lease agreement without stating a valid reason. We would advise people to stay away from this property. If only we could give something below one star. This is without living at their property, imagine what people their would go thru after living there. They will also eat your application fee. Shame on them!