I recently used this company's services and found ...

I recently used this company's services and found them to be average. While their website was easy to navigate, I did not find the information I was looking for readily available. It also took a while to receive a response to my inquiry, which was a bit frustrating. However, once I did get in touch with a representative, they were friendly and helpful. The quality of the service provided was satisfactory, but I felt that there was room for improvement in terms of efficiency and communication. Overall, my experience with the company was neither exceptional nor terrible, just average.