Brynn H

Review of Credit Union One of Oklahoma

There is a manager there , Deidre Kinner that is t...

There is a manager there , Deidre Kinner that is the absolute WORST in manners & professionalism . Not sure if she painfully dislikes her job, has personal issues that make her unfortunately sour, or what her problem is but she needs serious retraining as soon as it can be scheduled for her. Occasionally I have needed to delay pymt on my auto loan by about a month & even happily volunteer to pay more each mo. to catch up on the interest. With other bank mgrs there, they were so understanding & helpful. However, Kinner was ugly right away, rude, & due to her overtalking, would not allow me to state that I would make my due pymt by next mo. just fine! There are other managers & staff at CU One that are wonderful so hopefully they can share their customer service & personnel skills with her ASAP.