sleepbaby17

Review of Bedford stuyvesant family heal...

The appointment desk is so rude. I was getting new...

The appointment desk is so rude. I was getting new information about my policy that I wasn't aware of and it surprised me. I asked the person to be patient with me because I have anxiety, and I was struggling to get my questions out and brain was processingmy thoughts faster than I could get them out verbally. As the conversation seemed to be ending, without even giving it a chance to let me think if I had any other questions, they gave me a cold fast "bye" and hung up on me. I was already on the verge of having an attack and this almost bought me to tears. I hate calling places to get help, and they treat you like you are inconveniencing them.