Frank Cheng

Review of Interislander Ferry, Wellingto...

Friendly and helpful customer service. Trained sta...

Friendly and helpful customer service. Trained staff on board. Helpful ship crew have adequate knowledge about what to do in different scenarios.
It is difficult to manage such a huge amount of passengers when
disembark in either Picton or Wellington. Vehicle passengers leave the ship first, but a group of tourists went into the vehicle bay due to misunderstanding of the disembark procedure. Ship crews have been really helpful and guided them the way out. I think they are well-trained to handle different situations and Inter-islander did great jobs on staff training.