Christine Eickhoff

Review of Green Valley Ranch Resort Spa ...

More of a relaxed feel than resorts on the strip. ...

More of a relaxed feel than resorts on the strip. Set like a classic villa, the grounds are beautiful but it feels old and a little run-down. They were doing a lot of construction while I was there. The pool is nice but closes early. The spa is great and using the facilities is included in the resort fee (services are extra). The buffet and food were nothing special. A colleague who is gluten free ate some of the conference catering that was labeled "gluten free" and had a gluten reaction to it, so GVR needs to work on their catering service. Also, there was a LOT of miscommunication about the 7am airport shuttle. Basically, you have to get to the bell desk at 6:30 to get a ticket for the shuttle and there are only 10 seats available. Not everyone got that information either, only certain staff members shared details on the shuttle (the desk associate I spoke to didn't). The staff is friendly but they need to be better at communicating. The service and amenities were good, generally, but the newer resorts on the strip are better.