I really don't get the appeal of this place. First...

I really don't get the appeal of this place. First, there is a lady at the front when you go to pay through the drive-thru that is VERY rude and standoffish -- She is terrible!! She was rolling her eyes and huffing and puffing over us wanting to change the toppings of our burgers -- We didn't mind if she couldn't make the change but man, even just asking, the lady just lost her cool. Next the burgers, whether fresh or not are terrible. The patties are super thin and tasteless. The buns both times we went were stale, cheese not even melted, and the burgers are served drowning in their peters sauce almost to hide the fact you are eating a tasteless burger - Overall just terrible burger. We got the poutine which has 'ok' fries, not the best, fresh but just not the best flavour -- They taste of oil to me, gravy is tasteless -- Cheeee curds are good but overall it's a terrible poutine, very tasteless. Shakes are pretty good -- I still like five guys better but if you like a good thick shake to the point you can't suck it out and may blow a few blood vessels trying to drink it, go here to get your shakes then. Again shakes are about the best thing about this place, and I still think there are better. Five guys makes a better burger, better fries and a better shake in my opinion. And if you have ever been to an, In and Out burger in the states, you know what a real fast food burger should taste like, this is for sure not it!