andrew loke

Review of Shangri-La Singapore Hotel

I m comparing most 5 stars hotels in Singapore. He...

I m comparing most 5 stars hotels in Singapore. Here the thumb up compare to other 5 stars hotels :
1) during check in, before we reach the counter, their staff walk up and inviting us instead standing there waiting. Feel like very welcome.
2) ordered free extra bed for my kid. Normally other 5 stars hotel need to call service for prepare extra bed and need to wait. For them, when we step in the room, extra bed already make.
3) don t need to wait for luggage, the luggage already inside the room. Hmm how they know which room we stay? Link system?
4) pool and playground allow 1.5 hrs instead 1 hr which this years I went to a few hotels that allow 1 hr only.
5) breakfast is serviced type buffet. Staff told me can eat/ order unlimited.
Others only can order once or some hotel is 2 times only.

Above is base on COVID19 period and how they serve and treat us. I can said they amount the top service I encounter in most 5 stars hotel. My room is cheapest in their hotel. ( not suite)