I recently purchased a backpack from Backpack Proj...

I recently purchased a backpack from Backpack Project INC and I am really disappointed with my experience. The quality of the backpack was poor and it started falling apart after just a few uses. The straps were uncomfortable and kept digging into my shoulders, making it a pain to carry. I reached out to customer service to see if they could help me with my issue, but they were unresponsive and did not offer any assistance. Overall, I would not recommend purchasing a backpack from Backpack Project INC.