As a customer, I've had an average experience with...

As a customer, I've had an average experience with the bank. The online banking platform is user-friendly, making it easy to manage accounts and make transactions. However, customer service could be more responsive and efficient, as I've encountered longer wait times for assistance. The variety of account options and services is sufficient, but I hope to see more competitive rates and incentives in the future. Overall, it's a dependable bank, but there's room for improvement to better meet customer needs.