Not commenting on the food or drinks, but THEIR SE...

Not commenting on the food or drinks, but THEIR SERVICE. In queue waiting to get in, and we ask where the bathroom is. They said that someone is using it now, so they will give us the key when that person returns. Fine. After 15 mins in the queue, we go in. Ask again where is the bathroom/where are the keys. Oh still in use, will give you keys after. Getting suspicious, but okay. Another 20 mins pass, at this point we are super impatient and actually really need to go. Doesn t even tell us where the bathroom is, other than someone is still using it, will give you the key after. BRO it s been AT LEAST 35 minutes by now. We get impatient by the second, and my friend basically decides to leave the premises to go find a bathroom somewhere else. I m still here, and another 30 minutes later (my friend is back already by then), and still no one has approached us with the bathroom key. WHAT ON EARTH GUYS??????? Either someone has actually passed out in the bathroom and never returned, or the staff never bothered looking for the bathroom key in the first place and was just faffing around. This leaves such a bad taste in my mouth!!!!!