Nice enough guys but goods are overpriced (typical...

Nice enough guys but goods are overpriced (typical dive shop markup I suppose) and I had a frustrating interaction recently. The frustrating interaction was that I needed a replacemnt shaft for my speargun. They had it in stock but it didn't have price on it. So the guy tries to find the price online from the manufacturer and can't find it. This goes on for about 15 minutes. Then he tries to get on the phone with the sales rep, still no luck. Then he tries again to find the part online. After about 30 minutes I tell them I have to go and leave my name and number so they can call me. They call me a few days later and I have to drive over and pick it up. Very frustrating experience.

As for the prices, they had a Mares Viper mask for $75 that I got on Amazon for $50, they had a BigBlue dive light for $170 that I got on Amazon for $120. I understand some markup but more than 40%? Really?