The communication is ridiculously bad.

The communication is ridiculously bad.
I had a week that I did not receive any brochures and I tried to find out how it came, via the mail.
Then I was called and told them that I had been fired because of a negative control test by chance in that week.
And they kept on expecting that the brochures had been delivered.
The mistakes they make, the deliverymen have to pay for fines.
However you explain it, they will always believe their suppliers and not the delivery people.

Ungrateful.