Shi F

Review of Fountain Creek Veterinary Clin...

I brought my dog in to have a cyst removed from he...

I brought my dog in to have a cyst removed from her back. I was originally quoted $277 as a high to include an ecollar, pain medication, local anesthesia, pain medication injection and antibiotics. I was charged $398 and didn't even recieve pain medication to take home or an ecollar. This is a extremely large incision for the size of the cyst that was removed. The stitches were shallow and we ended up taking her into the Emergency vet because they came open. The Emergency vet was appalled at the way the stitches were placed and that no pain medication was sent home for the size of the incision. They ended up doing 2 sets of disposable sutures, surface sutures and stitches. I've emailed and called your clinic to try and get an explanation of increased charges and asked Dr. Graf to contact me and I was told he would but have still not recieved any communication in regards to this. My dog was traumatized. I will never reccomend this vet to anyone.