Karla Cardella

Review of Vermont Gas Systems, Inc.

The business we bought had been using VT Gas for h...

The business we bought had been using VT Gas for heat.. So as soon as we bough it, we called VT Gas to put the bill in our name. The rep helping me set up our new account seemed a little confused and was taking a really long time to set everything up. She finally tells me everything should be all set and I'll see our first bill shortly. Next thing I know, about 2 weeks later... a VT Gas rep pulls up to our business, opens our door and says in front of our customers "You better call to get your account set up or we're shutting off your service." I call immediately, angrily (I might add) to find that the rep who set everything up forgot to "make it official", so the account hadn't ever gone through. Thanks VT Gas for being so irresponsible.. You should probably send that rep back here to apologize, although I know that'll never happen....