I recently used a caregiver referral service from ...

I recently used a caregiver referral service from sostek.net and although the website was user-friendly, the customer service was lacking. The process felt a bit impersonal, and I wished for more personalized attention and guidance. The caregivers recommended were competent, but the overall experience left me feeling like just another number. On the positive side, the caregivers themselves were professional and reliable, which provided some peace of mind. However, I believe there's room for improvement in terms of customer interaction and support. I hope the company can work on enhancing the customer experience to make it more warm and accommodating. 😐