Rosa Grayson

Review of Honda Carland

Service was fine right up to when we signed the co...

Service was fine right up to when we signed the contract. One week later we realized the spare key provided to us did not fit the car we purchased. I reached out to the sales rep who handled the sale, sales rep said he would get back to me and never did. I had to follow up with him 4 days later and he only texted me advising his sales manager said there was nothing they could do. I asked the sales rep for his managers name and was only provided with a first name, no full name, no direct number. I was told I could call the main number at the dealership directly. TERRIBLE, HORRIBLE EXPERIENCE. Will NEVER recommend this dealer to my friends and family. Their mistake and no resolution offered.