Bad experience. Our internet goes out often for da...

Bad experience. Our internet goes out often for days or weeks at a time with no explanation from them, and no credit back for weeks without service. We pay for 25mbps but spend most of our time around 6mbps on a good day. Our internet is currently out again so I ll have to call, but I ll probably end up on hold for 45 minutes again. It s really inconvenient for our internet to be going out so often, and it is always a hassle to get it up and going again.

Edit: just had a great experience with tech support and they fixed our issue, bumped up the rating!