Gus Benakis

Review of Directv

The experience I had as a customer of this satelli...

The experience I had as a customer of this satellite TV service was satisfactory, but it was not exceptional. The website was user-friendly and provided a decent amount of information, but I found the billing process to be confusing at times. The quality of the TV service itself was good, with a wide range of channels and clear reception. However, the customer service could be improved, as I encountered some difficulties when trying to resolve an issue with my account. Overall, my experience was average, and while I appreciate the variety of channels and reliable reception, there are areas that could be improved to enhance the overall customer experience.