Life of Dr Mom - Stephanie Liu

Review of Mercedes Benz Heritage Valley ...

Great experience at heritage valley Mercedes. I pu...

Great experience at heritage valley Mercedes. I purchased my first vehicle there in 2015 and recently purchased another vehicle there. Doug helped me with financing in both 2015 and again with my new purchase. Doug is knowledgeable and goes above and beyond to help! Great experience with Doug! Manny from internet sales helped me find my vehicle. He was very helpful, and made the purchasing this vehicle a great experience!! Highly recommend heritage Mercedes and especially recommend working with Doug and Manny, thank you again for your help!!

This is an addendum to my earlier review 2 months ago. I had to return to Mercedes as I damaged my roof rack and needed to get a new part installed in my vehicle. Doug was incredible helpful again and helped coordinate my service appointment. I was also fortunate to meet Lacey in customer service - she was very pleasant, thoughtful and helpful. She made sure that myself and my daughter were comfortable during our brief wait for the parts to be installed/fixed and did a great job working with the service department to make sure we got out in time. Mercedes heritage is great because of people like Doug and Lacey.