Giorgio Rufini

Review of Westin Excelsior Rome

An elegant structure with baroque tones, large equ...

An elegant structure with baroque tones, large equipped rooms (I was there for some events of international resonance), the staff is competent and kind, perhaps given the extension of the structure would need more organization, so I do not leave full score. Fortunately, individual employees are very resourceful and with their desire and ability to make up for some shortcomings ... but a structure of this caliber should perhaps have a higher generic standard, a kind of unwritten code, you can't leave everything behind of the staff that however, I repeat, in every way tries to satisfy the customer.