Ineffectiant. The person's scanner at the door wa...

Ineffectiant. The person's scanner at the door was not working well so rather than having us continue at a slower pace or have the person at the next door scan both doors while someone went to get a replacement he just shut the door and made us all wait in the cold.
Then when leaving we had parked in the garage and the crew who were supposed to be directing traffic were causing more delays and problems than they were helping. I would recommend training employees proper procedures for maintaining traffic flow.