D

Dennis Wilburn

4 years ago

I was transferred to Braemoor after being recommen...

I was transferred to Braemoor after being recommended as a good facility for rehab after my spine surgery. Not only do I have nothing positive to report, I was advised by my physician to call an ambulance at three AM the very first night after delays in pain meds, a bully nurse manager who yelled at me on arrival because she wasn't notified her company was expecting me then yelled at my wife when she was trying to get help for her husband who was five hours late getting pain meds "he just likes to complain about things" she was told, and being left sitting in a chair all night waiting for PT to come in the next day when I shouldn't be sitting for more than an hour or two at a time. This is not a rehab for that type of recovery, the nurse admitted as much. She also acknowledged that I required a minimal pressure airbed or mattress overlay to protect the recent surgical site. Then she told me she couldn't do anything until tomorrow. When I relayed the doctor's instruction to get an ambulance and have me transferred to a hospital, I waited 40 minutes to only have another supervisor show up and start telling me gow foolish my complaints were. When I relayed to her everything that had happened since my arrival at their facility, she was horrified and called my ambulance immediately. I read great reviews on Google and found no validity to any of them, in fact I've learned from the EMT personnel and hospital staff that they're actually pretty horrible as a rule. I will be reporting my experience to the department of public health as well as the misleading, bogus reviews that nearly caused permanent injury to a consumer.

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