I went to Nalley's in Union City looking for a Tun...

I went to Nalley's in Union City looking for a Tundra. Sales guy told me they had one in Roswell and would bring it down the next day but needed $500 to make that happen. Gave them the $500 on a CC and came back the next day. No Truck. They told me it was not worth looking at so they did not bring it down. But they had another one they could not show me the day before because it was trashed out, but now it was good. Except it was $10,000 more then what I wanted to spend. I went through the numbers exercise with them but having started 10K above there was no way the numbers would work, so I asked for my money back. Was told come back tomorrow to get a check. Next day - no check, come back tomorrow, came back following day - no check. But tomorrow they have it for sure - guess what - no check. It takes me an hour to go there and an hour to go back, so 6 hours wasted, so I called. this time they told me they have a form they need to fill out in order for me to get the check and it will take 24 to 48 hours to get it. Called today Wednesday - been a week now - guess what... This is absolutely insane, unprofessional. Nalley's and the whole Asbury Group should be ashamed using BS Tactics like this. Called Corporate today, see if they will handle it properly - my personal recommendation - stay the hell away from those guys and never never ever give them your money.

Update 083018 - after many calls and calling several locations, calling HQ asking for the GM I ended up getting my money back. It appears that the guys upstairs have a different approach then the guys representing them on the floor, which is good to know.