My daughter came here on a field trip and lost her...

My daughter came here on a field trip and lost her phone. They were very accomodating in terms of finding it quickly; however, I asked if they good mail it to me at my expense versus me driving an hour, taking time off work for a two-second visit to pickup a non-contact phone. I was VERY disappointed that the repeated response was, 'Unfortunately, we are unable do to that'. I'm sure she's not the first 7 year old to drop her phone from her pocket and in this time of technology and non-Pony Express postal options, seems other accommodations could have been made.
*** After posting this review, I was contacted by Katrina from C.J. Barrymore's who apologized profusely saying that she was uncomfortable with mailing an iPhone; (this was an Android) but that her manager informed that they have done this before. I advised her, as she was asking for my address that I have alREADY picked up the phone. She then offered a Play Card for my troubles to which I asked could THAT be mailed?! :) #ProblemSolved